RACI Matrix Template

RACI is an acronym for Responsible, Accountable, Consulted, and Informed. These terms describe the individual's roles, and the last two are distinguished by the type of communication they should engage in during the project.

Responsible: This role encompasses individuals who are responsible for completing a specific task or project element within a given timeline.

Accountable: This role involves individuals who are accountable for both the outcome and process of a project. As recommended best practice, only one person should be assigned to this role per project. They serve as a point of contact for all stakeholders throughout the project.

Consulted: Individuals in this role should be consulted if there are issues with the project that need addressing or if stakeholders have suggestions on changes that need to be made. They provide information to stakeholders and report any concerns back to them.

Informed: Individuals in this role should be updated on any changes made to the project and kept informed of its progress. Although they do not provide feedback or make suggestions, it is essential to keep them apprised of any developments, roadblocks, problems or milestones that may arise during the project.

Why use the RACI matrix?

The RACI matrix is a popular tool for managing projects as it brings clarity and sets expectations. Here are some benefits of using a RACI matrix, although not every project requires one.

Increased engagement: The RACI matrix enables your team members to engage more deeply with the project by assigning each member to a specific category in the matrix. It reduces confusion about ownership and processes, allowing teammates to focus on their roles without any ambiguity.

Improved scalability: Once employees are assigned to specific parts of the RACI matrix, training new hires and expanding your processes becomes easier. This helps you scale your team effectively while ensuring that new hires can quickly understand their roles and responsibilities since they are clearly laid out in the matrix.

Conflict resolution: The RACI matrix minimizes the potential for conflicts between employees and management. As each employee has a well-defined role, they know the scope of their responsibilities and who to contact if they have any queries or concerns.

Improved efficiency: Utilizing a RACI matrix can help you enhance your efficiency. By filling out the matrix, you can arrange meetings with clear agendas that do not overlap with others, thus avoiding redundancy. You can invite stakeholders to these meetings without worrying about whether they are necessary or if their time could be better spent elsewhere.

Utilize the RACI Matrix Template when initiating projects to clarify roles and responsibilities. Here's how you can use and adapt the template to suit your requirements:

1. Select the pre-existing RACI Matrix Template.

2. Edit the template rows by adding teams or departments participating in your project.

3. Analyze roles and responsibilities and assign them to each member of the project. You can add extra rows to your template by clicking on the three-dot icon and selecting 'add row.' Tag team members with @mention or add a comment, indicating their assigned roles so that they can provide feedback.

4. Share it with your team before attaching it to any other project board or document, iterate as necessary.

Example of a RACI Matrix

Assume that you are launching a new product feature. As the project manager, utilize the RACI Matrix to assign roles and responsibilities to each team member involved in the project. This will facilitate communication and ensure that everyone understands their role and who they should contact for decision-making, execution, or project advice.

Here is an example of teams to include on your RACI Matrix for launching a product feature:

• Program Management
• Product Management
• Design
• Product Marketing
• Data Analytics
• Legal and Compliance
• Brand Marketing
• Customer Success

Each team manager's role and responsibility will vary depending on how your organization is structured and how the project is developed. After selecting all teams necessary for this project, assign roles and responsibilities while tagging team members in comments. Request confirmation from them regarding assigned roles or any questions or concerns about the RACI.